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Could not obtain version info from start service in sum

Case

in SAP Java Application Server you are applying patches via SUM and getting following error:

Error getting the supported web methods.

com.sun.xml.internal.ws.client.ClientTransportException: HTTP transport error: javax.net.ssl.SSLException: Received fatal alert: bad_record_mac

Nov 12, 2014 11:27:11 AM [Error ]: The following problem has occurred during step execution: com.sap.sdt.util.diag.DiagException: Could not obtain version info from start service

Solution

You have probably activate https access onto Java Server.

Check Log.

/../../../SUM/sdt/log/SUM/CONFIGURE-SAPCONTROL-CONNECTION-FOR-CI_04.LOG

If there is any line referring https as seen hier

Nov 12, 2014 11:47:23 AM [Info ]: Port: 50014 is opened and could be used.

Nov 12, 2014 11:47:23 AM [Info ]: Port: 50013 is opened and could be used.

Nov 12, 2014 11:47:23 AM [Info ]: The system can be accessed via HTTPS

… apply this solution.

1) Kill any sapwebdisp process if you use it

2) Disable https usage for SUM in file

/…/…/SUM/sdt/param/jump_config.txt

by changing lines below. Or simply comment out the line

#/sapstartsrv/httpsconnection = true

/sapstartsrv/httpsconnection = false

3) Repeat SUM from the point it failed

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