SAP captured 8.5% of the CRM market in 2017, second behind Salesforce.com Inc.’s 18.8% market share, according to Gartner Inc. Other players include Oracle Corp., Adobe Systems Inc. and International Business Machines Corp. Says Mr. McDermott …
SAP captured 8.5% of the CRM market in 2017, second behind Salesforce.com Inc.’s 18.8% market share, according to Gartner Inc. Other players include Oracle Corp., Adobe Systems Inc. and International Business Machines Corp. Says Mr. McDermott …