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Recapping Oracle Modern CX: CX execs share challenges

Customer experience, as multiple CRM vendors, including Oracle and SAP, will tell you, is what companies sell. Not goods and services. Those are secondary to CX, as they call it. We heard this again at Oracle’s Modern Customer Experience conference in Chicago.

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  • https://searchcrm.techtarget.com/podcast/Recapping-Oracle-Modern-CX-CX-execs-share-challenges
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