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4 Reasons Why Customer Engagement Platforms Will Render Traditional CRM Useless

That’s where vendors like SAP come in as an intelligence and automation layer … If there’s a customer event, that will initiate change that ripples across all enterprise applications. Tactical Appro…

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  • https://www.forbes.com/sites/sap/2019/01/08/4-reasons-why-customer-engagement-platforms-will-render-traditional-crm-useless/
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