Service analytics describes the process of capturing, processing, and analyzing the data generated from the execution of a service system to improve, extend, and personalize a service to create value …

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  • https://www.openpr.com/news/1407234/Explore-Why-Service-analytics-Market-is-growing-Find-out-market-strategies-adopted-by-key-players-such-as-Oracle-Salesforce-ServiceNow-SAP.html